Great news here at FairWinds – we recently acquired the domain name DomainStrategy.com. For the time being, we will redirect the domain to this site, DomainNameStrategy.com.
We were thrilled to get the domain DomainNameStrategy.com back in 2008 for our blog because it describes perfectly the topics we discuss here. That makes it easy for readers to remember, and therefore easy for them to find us. We also had a great deal of success in getting the blog to rank highly among searches for “domain name strategy” and related terms. In all, having a keyword-rich domain name has really paid off for us. Now that we have an even shorter domain pointing into the site, it will be easier for readers to direct navigate to our blog, since they will have less to type in. And it will hopefully give us the chance to attract some new readers among people who decide to type in DomainStrategy.com looking for information on domain name strategy.
Last Thursday marked FairWinds' three-year anniversary. Since I was on vacation last week, I had some time to think about our business, the marketplace, and how both have changed and evolved with the moving Internet landscape in the last three years. What kept coming back to me was a statement made by one of our clients – FairWinds is a game changer.
While I don’t often like to blog about FairWinds in a pro-service or pro-company manner, in looking back on what we’ve achieved and where we all still need to go – I felt that this was one of those times that I should.
We founded FairWinds because, for too long, brand owners had to rely on the only available option for domain guidance and had reactive domain strategies and domain programs that were viewed as cost centers. Three years in, even with operations and offices across the US and in Zurich Switzerland, new services, additional companies being formed under FairWinds, and CADNA’s growth and success, I’m still concerned that many brand owners are still missing out on the basics. While it is clear that our efforts through FairWinds and CADNA have changed the domain space forever and have enabled our clients to save and make tens of millions of dollars through the domain name space – more can be done.
Domain names are important–more now than even just three years ago. In fact they may be the MOST important part of a company’s Internet strategy. With over 40% of all Internet traffic coming from domain names and the address bar, tapping into this is not only wise–it is essential.
Our success and work for clients such as Verizon, The Gap, Bacardi, Xerox and many, many others, speaks for itself. All of our clients work with domain registrars, outside counsel, and marketing agencies for the execution of different aspects of their Internet program. Yet they choose to partner with FairWinds in order to reach new heights online and establish market-leading domain programs.
Even companies who have yet to work with us derive value from our initiatives and our work. CADNA, the leading global voice in the fight against cybersquatting, is making the name space safer and less costly for all businesses and consumers.
Some clients may choose to work with us because of our objectivity, or our expertise, or for our leadership as with CADNA or ICANN, but at the end of the day – companies work with us because we are simply the best at what we do. We are singularly focused on the domain name space and do not let domain fulfillment get in the way.
While the formula is not overly complex— register the right set of names; only enforce names that truly count, pair names with content, and invest time and resources into using the address bar as THE vehicle for online visibility —the key to changing the game is partnering with proven leaders and experts who can transform the domain program into one that creates value for the company. Domain names are not just moderately valuable; they are incredibly valuable. They require the focus of industry veterans who understand how to ensure that brands are effectively harnessing that value.
It's not ok to simply maintain the status quo. Partnering with other players in the space who dabble a little in a lot of things cannot produce results that are comparable to those that FairWinds consistently achieves. The wrong partners will not only stagnate a brand’s online growth, they can actually hurt the business by wasting time and money, diluting brands, and ultimately costing the company sales.
I encourage those of you who believe it is time for the game to change at your company to give us a call. We can make it happen. No one else can.
As I was riding in a taxi in London, I noticed this ad for Microsoft’s Windows Mobile:
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The tagline of the campaign is “Just because you have a desk doesn’t mean you have to sit at it” and the domain name on the ad is “StartDoingMore.co.uk”. The program is using an unbranded domain name that is catchy and easy to remember; more than that, the domain name and the tagline manage to work together to convey a lifestyle (efficient, on-the-go, metropolitan). Apple, for example, has been very successful in part by selling an image along with its products and services- think of all those Apple vs. PC commercials that feature a young, relaxed Apple next to a stodgy and passé PC.
Clever approach, Microsoft! Cheers.
I’ve been asked several times about Paul Stahura’s blog post in CircleID. Long story short, Paul Stahura of Demand Media claims his analysis proves that “there is no economic incentive for an applicant to obtain a TLD for the sole purpose of making money from defensive trademark registrations.” This reads as a rebuttal to concerns expressed by the intellectual property community regarding the potential launch of unlimited new TLDs.
I’ve taken a look at the post and the analysis appears to be based on some deeply flawed assumptions. The research does not reflect the reality of registration costs or domain name strategy, and as a result cannot be used to project what will happen in a newly expanded TLD space.
First of all, the “costs to brand owners” for each domain is calculated with the $8 registration fee that most wholesale-market registrants are charged. The fact is that brand owners are charged substantially higher prices for domain names during TLD sunrise periods. Some sunrise-period schemes in recent years have called for fees as high as $10,000 per domain. Registries know that trademark owners will have to choose between either paying up front for domains containing their mark or risk having a third party pay just $8 to purchase it later; they also know that faced with these two choices, brands are likely to pay the high prices to ensure the domains that are most important to their companies are secured in advance.
It seems that whenever the domain industry needs a revenue boost, domain industry insiders use the ICANN policy development process to spawn new TLDs and prey on trademark owners’ fear of infringement by giving them the option of pre-registering their brands at inflated prices. Brand owners feel blackmailed, and even when they do register hundreds and thousands of domains, there is no way they can secure every possible combination of their brand in the new domains.
Second, no one has said that brands are going to go out and register in all the new TLDs that are going to be launched, so checking to see how many of the same domains are registered across dot-COM, dot-NET, dot-ORG, dot-INFO, dot-BIZ, dot-US and dot-MOBI (which, quite frankly are not the most popular TLDs and almost completely leave out frequently used geographic TLDs) is not a test that will help predict behavior in a new TLD space. If brands register defensively, they will do so in the TLDs that make sense for their business model and will be forced to pay dearly for it.
Third, one should not only measure how many trademark owners are using the sunrise and how many of the same domain names are found across multiple TLDs, but what sort of content is found on these domains. For example, if the content is the same across all TLDs, or if domains don’t resolve, then it is a sign that the registration is part of the brand’s defensive strategy. If the content is different, then it is somehow part of the brand owner’s promotional strategy. Only by understanding these differences can one draw conclusions and make predictions about a brand’s current and future strategy. Paul’s research fails to take these differences into account.
Fourth, neither squatters nor brand owners would register hundreds of misspellings in extensions other than dot-COM. Misspellings are about user experience, and since users are programmed to type in dot-COM (for the most part), registering many typos in other extensions would be useless. Paul’s decision to analyze 263 domains containing the misspelling of “Verizon” across 7 TLDs really cannot produce relevant conclusions.
All of these faulty assumptions and faulty research lead to faulty conclusions. From his research, Paul deduces that we can expect about 7,000 sunrise registrations in TLDs. However, we know that 15,334 applications for domains names were received by the time the dot-ASIA sunrise concluded, and 245,000 domains were applied for in the dot-EU sunrise. Speaking on behalf of the brand community, while Paul’s time and interest is appreciated, the four major observations above disprove his argument that brand owners are not actively protecting their brands in the various contemporary TLDs and that an onslaught of new TLDs will not cost the global brand community a massive amount of unrecoverable resources.
To get a better idea of what can actually happen in the new TLD space, check out the CADNA analysis of likely new TLD scenarios. This report places the estimated “haul” for registrars and registries from the brand community at $1.6 billion.